David Whiting
Highly experienced IT Developer
Summary
A highly experienced proven IT developer / programmer with comprehensive knowledge including Project Management, Visual Studio, .NET Framework (ASP.NET, VB.NET & C#), Novell, Microsoft Windows, Microsoft Office Applications and API development, AWS, Azure and Citrix.
Professional Training
Microsoft Exchange 2003 MCSE Training 2003
Implementing a Microsoft SQL Server 2005 Database MCSE Training (2779B) 2005
Transform / Formscape Developer Training, DocsOnline / Presenter Training, Formscape Administration 2010 - Ongoing
Citrix Presentation Server 4.0 Administration (CTX-1256BL) 2011
The VB.NET Programming Language – QA (Code: QAVB) 2019
The C# Programming Language – QA (Code: QACS) 2020
Project Management - University of Applied Sciences - South Westphalia 2024
Agile Methods Basic - University of Applied Sciences - South Westphalia 2024
Education
University of Derby
BSc Computer Studies
October 1999 - July 2001West Suffolk College
BTEC National Diploma in Computer Studies
September 1997 - July 1999
Key Skills and Knowledge
.NET ecosystem
Time Management
KPI Delivery
API integration
Project Management
Team Collaboration
SQL and Database management
Partner channel marketing via CMS
Problem Solving
Agile Methodology
Salesforce Lightning / Classic
Professional Experiance
Oct 2023 - Present
CLAAS KGaA Global IT
Software and Database Developer
June 2014 - Oct 2023
CLAAS UK Ltd
Software and Database Developer
September 2001 - June 2014
CLAAS UK Ltd
PC Support Programmer / Web Developer
November 1998
Systemware PLC
Interface Design and Program Developer
Professional Experiance
Oct 2024 - Present
Software and Database Developer - Service Unit Business Administration
Global IT - Customer Insight (CI) - CLAAS Group
Integrated within CLAAS Global, reporting to Global IT Service and Sales Solutions based in Herzebrock-Clarholz in Germany
As a team member of Global IT - SSS, responsible for all the UK based Customer facing and interface applications within the CLAAS application portfolio
Maintenance and development of the existing bespoke UK Legacy CRM software - making critical changes for security and hardware requirements as well as adding additional features as required and demanded by the UK salesforce. (.NET / C# / VB)
Plan migration from UK bespoke legacy CRM software to Company wide CRM Salesforce solution
Implement, plan and test UK interfaces for Salesforce Global CRM
Tasked with migrating all existing UK hardware to company and group standards, identifying requirements and solving issues to enable migration between different operating systems / virtual platforms
Tracking and solving any CVE / 0 Day vulnerabilities as disclosed via public and private channels
Ongoing API development for interfacing with external providers into bespoke UK developed systems
C# / .NET development of local required applications for interfaces between internal systems
Ensuring ~99% uptime of UK server farm hardware
Local IT Coordinator and SAP Coordinator for UK operations
Professional Experiance
June 2014 - Oct 2023
Software and Database Developer - Business Services - CLAAS UK Ltd
First employee of newly created internal department, focused on development of internal and UK dealer network, to unify a central approach of UK to dealer data exchange and simplification of IT policies to better dealer processes and improve productivity
Sole Programmer and overall responsibility for redesign, development and testing for migration of UK CRM - “CLAAS Customer Database System” from a Microsoft Access front end application to an iPad friendly ASP.NET / C# web application with SQL backend and cloud data communication interfaces
Lead UK developer for migration of UK based CRM to group wide Salesforce Lightning / Classic application with ensuring data integrity, GDPR compliance, and associated API development for UK bespoke interfaces and applications.
C# Interface and API development between ANNATA 365 (Dynamics 365 interface) and internal company SQL databases and bespoke website applications
SQL Server administration, installation and maintenance
Creating Microsoft Visual Basic and VB.NET / C# applications for specific bespoke company requirements
Maintenance of key Business Service servers and services.
Programming, development and administration of Bottomline Transform (A document pre-processor), which allows old line printer based output to be modified for a laser printer.
UK IT Coordinator for entire dealer network – Responsible for creation, administration and deletion of Identity Management master data
UK SAP Coordinator responsible for user access, role management and coordination of UK testing for HANA SAP implementation
Maintenance of companywide CMS (coremedia) portals for intergroup and interdepartmental communication
Support of all business critical software packages with >99% uptime
Keeping in touch with all latest security vulnerabilities, CVE disclosures and impact on UK systems
Professional Experiance
September 2001 - June 2014
PC Support Programmer / Web Developer - IT Department - CLAAS UK Ltd
Working in a group of 8 IT Professionals we support 500 members of staff based at the headquarters in Bury St. Edmunds and at 22 sites throughout the UKProgressed though the department from first line support, though third line support to senior specialist with focus on internal software development specifically the UK specific CRM
Programming “CLAAS Customer Database System”, a complete standalone CRM application allowing salesmen to quote, order and record all information required for sale of machinery to the customer. The system is mainly based on Microsoft office technologies and API based on a Microsoft SQL Server backend,
Developing and maintaining Visual Studio applications (in various languages) for bespoke requirements, such as barcode raw data interpretation, web based scripts for website agricultural machinery stock, registry manipulation for login scripts
Repairs and maintenance to servers, workstations and laptops within the company.
Liaise between staff and Dell Customer Support in arranging Engineer visits and solving technical problems with user hardware
Design and implementation of Microsoft Exchange Server 2003 throughout the UK group, and its subsequent upgrade to 2010
Programming Formscape / Covus / Transform
Talking salesmen and service staff through fixing technical problems on a help desk scenario.
Professional Experiance
November 1998
UI Website Design and Program Developer - Systemware PLC (Now NEC Software Solutions UK)
Systemware design and program local government database and information systems, based on environmental services, such as rubbish collection and contaminated land
Design and implementation of website from scratch
Basic 4GL database administration
Maintenance of Incident report and workflow database using SQL and Microsoft Access tools
Professional Summary
A highly experienced IT programmer with comprehensive knowledge including Project Management, Visual Studio, .NET Framework (ASP.NET, VB.NET & C#), Novell, Microsoft Windows, Microsoft Office Application and API development, AWS, Azure and Citrix, with detailed server and extensive workstation hardware knowledge. I have a sharp eye for detail and quality and have experience of working throughout the software development lifecycle. I am a self-motivated individual who is both deadline focused and thorough in my approach to work. I have a clear and professional telephone manner, helping novice to advanced users work through technical queries and problems. Good communication skills allow me to train users easily helping staff gain technical knowledge while helping users resolve issues. Extensive project management experience in all positions with effective communication to all tiers of project management.
Successful track record in successfully achieving implementation and development deadlines.
Generating and supporting management reporting for internal KPI and performance tracking.
Demonstrating product ownership of development projects from inception to delivery.
Whole project management experience from project manager through core team member to key user.